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Focus Agent Summary


NOTE: This feature is currently in limited release. Please contact support@cultureamp.com if you are interested in learning more.

How can teams find focus for action?
Any employee survey will yield thousands of data points. Even well-designed surveys and reporting platforms can result in an overwhelming amount of data to navigate. This presents a challenge to leaders and managers in sifting through the data to surface results that, if acted upon, can most improve employee engagement. Historically, companies have relied on HR teams and external consultants to analyze survey results and provide leaders with a summary of the strengths and potential focus areas; this can be time-consuming and costly.

What is the Focus Agent?
With our focus agent, Culture Amp is leading the way in automating and simplifying how companies and teams identify focus areas in their survey results. The Focus Agent is a statistical bot, embedded within all Culture Amp reports, that processes the different data points that an IO Psychology expert might consider in determining which questions or demographics to focus on. Its primary goal is to help you quickly find those areas where action will most likely have the greatest impact on employee engagement (or your outcome of focus).

This bot is a result of extensive research and learning. We drew on the experience of our IO psychologists as they took customers through their results. We also tested different approaches in workshops and we experimented with a wide variety of data, receiving feedback along the way from our customers on what yielded the most accurate recommendation.

What data does the Focus Agent consider?
For each report, the Focus Agent considers:

  • The degree to which results from each survey question predict the outcome measure (e.g. employee engagement, manager effectiveness etc.), otherwise known as our driver analysis
  • The distribution of scores in the underlying data
  • The likelihood of improvement for the focus area surfaced from the highlighted survey question
  • The relative question performance, taking into account relevant internal and/or external benchmarks

How does the Focus Agent work?
When enabled, the Focus Agent crunches the data available in your report to highlight those questions it recommends you focus on first. The bot is smart. If some of these data elements are not available, then the Focus Agent will simply place more emphasis on the elements that are present. For example, if a report does not include external benchmarks, then it will simply not consider them, and more heavily weigh the other factors in making a recommendation.



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