2017 Hospitality & Tourism Benchmark


The hospitality and tourism benchmark is made up of companies that support/enable tourism through hospitality, food service, trip planning or other travel related entertainment. The benchmark consists of global and nationally based companies. As we often point out when looking at benchmarks, you should be focused on where your employees might be going, not where they've been. Some of the sub-industries included are:

  • Hospitality/hotels
  • Leisure, Travel and Tourism
  • Restaurants
  • Gambling and Casinos

Some Numbers

You can read more about our sampling methodology here.

Companies ranged in size from ~60 to 5000+ people with an average of ~1000.

The median response rate was 80%. 


North America ~50%

Asia Pacific ~10%

Europe ~30%

Other ~10%

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