Between now and the end of October 2017, we'll be rolling out an update to the Comments report for most surveys*. To begin with the changes will be largely cosmetic, but over time you'll see some new views on your comment data appear, powered by our automated text analysis features.
Click on the Comments link in the left-hand navigation to load the new report:
We've added some of extra information to help you figure out where the conversation hotspots are in your survey – you can now see the number of comments alongside the overall percentage of survey participants who left a comment for each question.
Click on any question to see all comments for that question, as shown below:
There will a lot more activity around comments over the next few months. If you have feedback or ideas, you can email firstname.lastname@example.org, or chat to the product manager via the messaging popup you'll see on the page when you visit it.
* The new-style Comments report is not yet available for Onboarding/Exit surveys, or Individual Effectiveness comments.