Does Culture Amp support languages other than English?
Culture Amp provides full platform language support in the following languages:
- English (US)
- Portuguese (Brazilian)
- Chinese Simplified
- Chinese Traditional
- Italian (Performance only)
Language support for Performance includes email communication templates and User Interface text.
Language support for Engagement includes survey templates, email communication templates, Action Inspirations, and User Interface text.
NOTE: We offer partial language support in many additional languages. Reach out to us at firstname.lastname@example.org to learn more about our language support options. Our team can confirm if a specific language can be enabled and what parts of the platform it covers.
How to enable language support
- Notify our Product Support team which language you would like enabled for your account. They will confirm if that language can be enabled and what parts of the platform it covers.
- Designate a language as the preferred language for your users in the employee data file using our language codes.
NOTE: We currently offer language support for engagement surveys, which allows participants to switch languages within the survey. For other surveys, you are able to supply question translations and add them manually when building your survey.
Add in different languages to other surveys
- Ensure that you have languages feature enabled, if a translations drop-down is not available on the Settings page, contact email@example.com, and list the languages you require.
- On the Design page, select the language and edit the questions as required. Culture Amp translates standard engagement survey questions and communications from our full Engagement Survey template only. Copy and paste any translations you have over each English language question.
- Preview and test the survey ensuring that the questions are consistent with what you have intended.
- On the Communications page, review and edit the communications, pasting in any required translations
- Preview all communications taking particular care over the Reporting Rules statement and ensure that the message is accurate.