Our brief definition:
“Employee engagement represents the levels of enthusiasm and connection employees have with their organization. It's a measure of how motivated people are to put in extra effort for their organization, and a sign of how committed they are to staying there.”
And our short primer:
- Engagement is more than just job satisfaction or feeling happy at work
- Engagement is broader than single metrics such as eNPS (Employee Net Promoter Score)
To measure employee engagement we use the following five questions (called our engagement index) in our surveys:
- “I am proud to work for [Company]”
- “I would recommend [Company] as a great place to work”
- “I rarely think about looking for a job at another company”
- “I see myself still working at [company] in two years’ time”
- “[Company] motivates me to go beyond what I would in a similar role elsewhere”
Engaged employees lead to higher performing, more resilient organizations. It's what many organizations and employees aspire to.
For a deeper dive into the definition of employee engagement, why it matters and how you can start measuring it, visit our blog article on employee engagement.