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Driver analysis at different organizational levels


Driver analysis for the company overall versus different organizational levels?

A detailed discussion covering some things you may not have considered about driver analysis at lower levels in your organization. 

 

Setting the scene

Scenario:

  • “We have different departments and we feel they are different enough to have a separate driver analysis run, based on department”

 

Reality:

  • Driver analysis is most statistically reliable and powerful with more respondents (the more the better usually)
  • Driver analysis works by analyzing patterns between responses (including responses from individuals in different departments)
  • If everybody within a specific department responds quite uniformly low, or high, on certain factors, a department specific driver analysis will not pick up important patterns relative to other departments
  • To identify these differences it is better to run the driver analysis at the overall level because it will be more sensitive to important variation between groups

 

An example

Patterns within groups (Departments or other Demographic groups)

  

What you would see in your results:

 

Group A

  • 33% favorable on Leadership (low performance)
  • Leadership is a weak driver of engagement (low importance)

 

Group B

  • 100% favorable on Leadership (high performance)
  • Leadership is a weak driver of engagement (low importance)

 
Patterns between groups (Overall)

What you would see in your results:

 

Group A

  • 33% favorable on Leadership (low performance)
  • Leadership is strong driver of engagement (high importance)

 

Group B

  • 100% favorable on Leadership (high performance)
  • Leadership is strong driver of engagement (high importance)

 

Summary

By running a driver analysis at the group level you miss out on important comparisons between groups. Things that would be otherwise important would go end up going unnoticed.

 

 

See Also:



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