Once the Neko by Culture Amp integration is enabled on your account, survey communications will be delivered via both Slack as well as email for any future survey that you launch. You can view the default Slack messages, however they cannot be customized.
If you wish, you can deactivate Slack communications on individual surveys. To do so, simply:
- Navigate to a survey in Draft mode.
- Open the Settings tab.
- Scroll down and select Turn Slack notifications off
There is also a Disable Slack for this survey link to remove Slack on the Communications page for a survey.
Controlling Slack Notifications for Performance
NOTE: By default, Slack Notifications for Performance are disabled. If you have previously requested for these notifications to be enabled and you want to re-disable Slack Notifications for Performance, please contact your Customer Success coach or the support team (email@example.com).