2018 North America Benchmark

"Employee engagement levels within North America are slightly higher than Europe and Oceania."


Culture Amp geography based benchmarks are calculated based on the location of the respondent when the survey was completed. Employees in the North America benchmark work for companies headquartered primarily in North America but some companies are headquartered in other regions around the world. This benchmark is intended to broadly represent employee experience working within the North American region regardless of company HQ, industry or function.

Anatomy of the benchmark:

Response rate:

  • 84% average response rate across all companies

Sub industries:

  • Computer Software
  • Internet
  • Information Technology and Services
  • Financial Services
  • Marketing and Advertising
  • Hospital & Health Care
  • Nonprofit Organization Management
  • Health, Wellness and Fitness
  • Online Media
  • Food & Beverages

Distribution by sub-region:

  • ~90% USA, ~8% Canada ~2% Mexico

Average Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • CEO approval = 77%
  • Overall company rating 3.6 stars


Key Insights and Data for the People Geeks!

How engaged are employees in North America?

Insight: Employees in North America tend to be slightly less engaged than those in Asia but a slightly more engaged than those in Europe and Oceania. Most employees feel pride and are willing to recommend but levels of commitment are notably lower.

North America employee engagement scores by percentile

If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.


What has the biggest impact on employee engagement in North America?

Insight: In North America, employee perceptions of the company demonstrating that quality and improvement are top priorities is the highest driver of employee engagement.


Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our region/country benchmarks here

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