2018 Not for Profit Benchmark

"Employees having access to information and the things needed to do their job well is a top driver of engagement"


The Non-profit benchmark is representative of the not for profit sector. Employees in this sector tend to work in non-profit management, public policy and philanthropy. This benchmark is predominantly composed of employees working in North America and Oceania though does include some employees in Europe and Asia. 

Anatomy of the benchmark:

Response rate:

  • 83% average response rate across all companies


  • Nonprofit Organization Management
  • Public Policy
  • Philanthropy
  • Civic & Social Organization
  • Fund-Raising

Distribution by sub-region:

  • ~55% North America, ~40% Oceania, ~5% Other


Average Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • CEO approval = 47%
  • Overall company rating 3.7 stars


Key Insights and Data for the People Geeks!

How engaged are employees in this industry?

Insight: Employee engagement within this industry is fairly consistent with what we see in other industries and lags the Engaging Growth benchmark.


Employee Engagement quartile scores

If you are interested in the spread of employee engagement ratings, below are the engagement scores by quartile.


What has the biggest impact on employee engagement in this industry?

Insight: While focus on quality and improvement is the top driver of employee engagement, unique to not-for-profits, having information and access to the things employees need to do their job well have a notable impact on engagement.


Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our region/country benchmarks here

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