2018 Global Employee Engagement Benchmark

"Perceptions of learning and development opportunities and confidence in leaders have the greatest impact on employee engagement."


The Global Employee Engagement benchmark includes data from all companies using the Culture Amp platform that sought employee engagement related feedback from employees in 2017. This is a highly robust and reliable benchmark providing a useful representation of employee experience across industries, geographies and functions.

Anatomy of the benchmark:

Response rate:

  • 84% average response rate across all companies


  • Computer Software
  • Internet
  • Information Technology and Services
  • Financial Services
  • Marketing and Advertising
  • Hospital & Health Care
  • Nonprofit Organization Management
  • Sports
  • Health, Wellness and Fitness
  • Food & Beverages

Distribution by sub-region:

  • ~45% North America,~15% Europe, ~30% Oceania, ~5% Asia, ~5% Other


Average Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • CEO approval = 70%
  • Overall company rating 3.7 stars


Key Insights and Data for the People Geeks!

How engaged are employees across all companies?

Insight: On average, seven in ten employees are engaged across all companies using the Culture Amp platform. While global employee engagement is below the Engaging Growth benchmark (our high performing benchmark) it is consistent with what we have seen in previous years and provides a robust and reliable representation of employee experience generally.


Employee Engagement quartile scores

If you are interested in the spread of employee engagement ratings, below are the engagement scores by quartile.


What has the biggest impact on employee engagement for these companies?

Insight: As we see across many industries, learning and development and confidence in leadership have a greater impact on employee engagement than other workplace factors. A focus on quality and improvement is also driving engagement across our global benchmark. 


Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our region/country benchmarks here

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