2018 Healthcare Benchmark

"The perception that action will be taken on innovative ideas has the greatest impact on employee engagement."


Our Healthcare benchmark is representative of the Hospital and Healthcare sectors. The people tend to be predominantly medical professionals and allied staff. As we often point out when looking at benchmarks, you should be focused on where your employees might be going, not where they've been.

Anatomy of the benchmark:

Response rate:

  • 82% average response rate across all companies


  • Hospital & Health Care
  • Individual & Family Services
  • Mental Health Care
  • Medical Practice

Distribution by sub-region:

  • ~90% North America,  ~5% Oceania, ~5% Other


Average Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • CEO approval = 63%
  • Overall company rating 3.5 stars


Key Insights and Data for the People Geeks!

How engaged are employees in this industry?

Insight: Employee engagement within this industry tends to be slightly higher than what we see in other industries though still lags the Engaging Growth benchmark.


Employee Engagement quartile scores

If you are interested in the spread of employee engagement ratings, below are the engagement scores by quartile.


What has the biggest impact on employee engagement in this industry?

Insight: Notably, for the healthcare companies, the perception that action will be taken on innovative ideas has the greatest impact on employee engagement. Feeling part of a team and believing that action be taken off the back of survey results also stand out as drivers. 


Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our region/country benchmarks here

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