2018 Education Benchmark

"Perspective on how their products and/or services stack up relative to competitors and experience of open two-way communication are top drivers of employee engagement in the education sector."


The Education benchmark is primarily representative of employees working in education-related organizations. It includes a mix of E-Learning companies, primary and higher educations institutions and education management organizations. 

Anatomy of the benchmark:

Response rate:

  • 85% average response rate across all companies


  • E-Learning
  • Education Management
  • Higher Education
  • Primary/Secondary Education

Distribution by sub-region:

  • ~80% North America, ~10% Oceania, ~5% Europe, ~5% Other


Average Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • CEO approval = 65%
  • Overall company rating 3.6 stars


Key Insights and Data for the People Geeks!

How engaged are employees in this industry?

Insight: Employee engagement within this industry is slightly below what we see in other industries and notably below the Engaging Growth benchmark.


Employee Engagement quartile scores

If you are interested in the spread of employee engagement ratings, below are the engagement scores by quartile.


What has the biggest impact on employee engagement in this industry?

Insight: While confidence leadership has the most impact on engagement, unique to employees working in the education industry, the perception of the product/service relative to competitors and experience of open two-way communication are also top drivers of employee engagement.


Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our region/country benchmarks here

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