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Text Analytics Insights


"Sentiment tends negative across most industries and regions and the most discussed topic is Collaboration."

Since we launched Text Analytics a couple of weeks back, customers have asked about where their results fall relative to other customers in their industry or region. This information will one day find its way into our benchmarks, but in the meantime, here are some data points that might be valuable, gleaned from over half a million employee feedback comments captured in 2017.

Average sentiment by Industry/Region:

INDUSTRY AVG SENTIMENT
Global -10.88%
Construction, Engineering, Heavy Industry -24.26%
Creative & Media -12.53%
Education -7.58%
Finance -15.24%
Healthcare -21.11%
Health & Wellness -10.99%
Hospitality & Tourism -14.87%
New Tech -1.53%
Retail & Consumer Goods -32.02%
REGION  
Asia 1.09%
Europe -14.07%
North America -14.32%
Oceania -24.86%

 

Most commented topic by Industry/Region:

INDUSTRY TOPIC
Global Collaboration
Construction, Engineering, Heavy Industry Recognition
Creative & Media Collaboration
Education Work Life
Finance Collaboration
Healthcare Collaboration
Health & Wellness Collaboration
Hospitality & Tourism Collaboration
New Tech Collaboration
Retail & Consumer Goods Work Life
REGION  
Asia Collaboration
Europe Collaboration
North America Collaboration
Oceania Work Life

  

Most negative topic by Industry/Region:

INDUSTRY TOPIC
Global Collaboration
Construction, Engineering, Heavy Industry System and Resource
Creative & Media Collaboration
Education System and Resource
Finance System and Resource
Healthcare System and Resource
Health & Wellness Collaboration
Hospitality & Tourism Salary
New Tech Collaboration
Retail & Consumer Goods Work Life
REGION  
Asia System and Resource
Europe Collaboration
North American Collaboration
Oceania Work Life

 

Most positive topic by Industry/Region:

INDUSTRY TOPIC
Global Collaboration
Construction, Engineering, Heavy Industry Collaboration
Creative & Media Collaboration
Education Leadership
Finance Collaboration
Healthcare Work Life
Health & Wellness Collaboration
Hospitality & Tourism Collaboration
New Tech Collaboration
Retail & Consumer Goods Work Life
REGION  
Asia Collaboration
Europe Collaboration
North America Collaboration
Oceania Collaboration

 



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