2018 Manager Effectiveness Benchmark

"Employee perceptions of their manager supporting autonomy and innovation has the greatest impact on overall perceptions of manager effectiveness"


Our Manager Effectiveness benchmark is based on our Google Oxygen inspired Manager Effectiveness survey and will allow your company and your managers to see how they are doing compared to other managers around the world. Learn more about the survey template that many of our customers use to measure Manager Effectiveness.

Anatomy of the benchmark:

The benchmark data is aggregated from over 50,000 respondents (reporting to ~7000 managers with 3 or more reports) from nearly 100 companies. The median number of respondents per manager was 6.

There is a wide range of industries represented:

  • Technology (software and hardware),
  • Professional Services
  • Health
  • Education
  • Financial Services
  • Retail
  • Hospitality

Key Insights and Data for the People Geeks!

Average favorable scores across factors:

Insight: Manager do particularly well at showing that they care about employees but relative to the other measures many managers have opportunities to increase their focus on developing talent, providing a clear vision and goal setting.


What has the biggest impact on manager effectiveness?

Insight: Managers supporting innovation, being emotionally resilient and results-oriented are top drivers of overall perceptions of manager effectiveness. 


Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our region/country benchmarks here

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