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I'm a new survey admin, what now?


Congratulations! You've been given control over an entire survey from the survey design through to who can see the results. 

  • Check out who the other Survey Admins are, or give more people Survey Admin access.
  • Review the steps needed to launch a new survey in the Survey Preparation Checklist. Bookmark this so you can return to it at each survey phase.
  • Ensure you and others on your team have signed up for Self-Starter plan training, or Standard plan training. Enterprise plan customers can arrange one-on-one platform training with their Customer Success Coach, or can join the group training sessions.

Support Only access

Some Survey Admins have Support Only access, which restricts their access to support participants in a live survey. They are only allowed to resend and reset survey emails.



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