"Perceptions of learning and development opportunities and confidence in leaders have the greatest impact on employee engagement."
Summary:
The Global Employee Engagement benchmark includes data from all companies using the Culture Amp platform that sought employee engagement related feedback from employees in 2018. This is a highly robust and reliable benchmark providing a useful representation of employee experience across industries, geographies and functions.
Anatomy of the benchmark:
Response rate:
- 80% average response rate across all companies
- Bottom quartile (25th percentile) was 72% participation
- Top quartile (75th percentile) was 92% participation
Company headcount:
- Median head count of companies in benchmark was 208 employees
- Bottom quartile (25th percentile) was 98 employees
- Top quartile (75th percentile) was 572 employees
Sub industries:
- Computer Software
- Internet
- Information Technology and Services
- Financial Services
- Marketing and Advertising
- Hospital & Health Care
- Nonprofit Organization Management
- Apparel & Fashion
- Sports
- Hospitality
- Insurance
- Real Estate
- E-Learning
- Health, Wellness and Fitness
- Online Media
- Education Management
- Food & Beverages
- Retail
- Entertainment
- Construction
- Biotechnology
- Higher Education
- Renewables & Environment
- Telecommunications
- Computer Games
- Leisure, Travel & Tourism
- Management Consulting
- Consumer Goods
- Automotive
- Medical Devices
Distribution by sub-region:
- North America: 51%
- Oceania: 24%
- Europe: 13%
- Asia: 6%
- Middle East and Africa: 2%
Glassdoor ratings:
We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.
- 3.7/5 stars average overall company rating
- 63% average CEO approval
- 69% average recommend to friend
Key Insights and Data for the People Geeks!
How engaged are employees in All Industries (Global)?
Insight: Employees in All Industries (Global) tend to be more engaged than employees in other regions. Higher engagement scores across All Industries (Global) are primarily a function of greater intention to remain at the organization over the longer-term.
All Industries (Global) employee engagement scores by percentile
If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.
| Bottom quartile (25th percentile) | 62% |
| Median (50th percentile) | 70% |
| Top quartile (75th percentile) | 78% |
What has the biggest impact on employee engagement in All Industries (Global)?
Insight: Learning and development and leadership communicating a motivating vision have the largest impact on employee engagement.
Questions included and excluded:
Diversity and Inclusion questions included: The following questions were able to be included because we received sufficient amounts of responses for this benchmark cut.
- I am satisfied with how decisions are made at %ACCOUNT_NAME%
- I feel like I belong at %ACCOUNT_NAME%
- Even when something bad happens (e.g., when I get critical feedback from my manager, I have a negative social interaction with a peer, etc.), I donít question whether or not I belong at %ACCOUNT_NAME%
- I feel respected at %ACCOUNT_NAME%
- When I speak up, my opinion is valued
- %ACCOUNT_NAME% believes that people can always greatly improve their talents and abilities
- I can voice a contrary opinion without fear of negative consequences
- Perspectives like mine are included in the decision making at %ACCOUNT_NAME%
- I understand how my work contributes to %ACCOUNT_NAME%ís mission
- I am included in decisions that affect my work
- Administrative tasks that don't have a specific owner (e.g., taking notes in meetings, scheduling events, cleaning up shared space) are fairly divided at %ACCOUNT_NAME%
- I believe that my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at %ACCOUNT_NAME%
- %ACCOUNT_NAME% values diversity
- I can be my authentic self at work
- The work that we do at %ACCOUNT_NAME% is important
- People from all backgrounds have equal opportunities to succeed at %ACCOUNT_NAME%
- When there are career opportunities at %ACCOUNT_NAME%, I am aware of them
- %ACCOUNT_NAME% enables me to balance work and personal life
- I know where to find information to do my job well
- %ACCOUNT_NAME% builds teams that are diverse
Learn more
Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our benchmarks here.
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