2019 Education Benchmark

"Employee engagement is on par with what we see in other industries."


Our Education industry benchmark is primarily representative of employees working in education-related organizations. It includes a mix of E-Learning companies, primary and higher educations institutions and education management organizations.

Anatomy of the benchmark:

Response rate:

  • 80% average response rate across all companies
  • Bottom quartile (25th percentile) was 70% participation
  • Top quartile (75th percentile) was 91% participation

Sub industries:

  • E-Learning
  • Education Management
  • Higher Education

Distribution by sub-region:

  • North America: 72%
  • Oceania: 19%
  • Europe: 3%

Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • 3.9/5 stars average overall company rating
  • 62% average CEO approval
  • 72% average recommend to friend

Key Insights and Data for the People Geeks!

How engaged are employees in Education?

Insight: Employees in Education tend to be more engaged than employees in other regions. Higher engagement scores across Education are primarily a function of greater intention to remain at the organization over the longer-term.


Education employee engagement scores by percentile

If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.

Bottom quartile (25th percentile) 61%
Median (50th percentile) 69%
Top quartile (75th percentile) 78%


What has the biggest impact on employee engagement in Education?

Insight: Alignment on role expectations has the largest impact on employee engagement. We also find that the scores on these topics are generally more favorable in our Education Benchmark compared globally.


Questions included and excluded:

Engagement Questions Excluded: The following questions did not have enough responses to be included in this generation this year.

  • I have been provided an opportunity to see and discuss recent employee survey results
  • My manager, or someone else, has communicated some clear actions based on recent employee survey results

Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our Industry benchmarks here.

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