What emails does Culture Amp send to users for performance review cycles?
Here's a guide for the kinds of email reminders we send. These are meant to pull employees back into the application when necessary to complete feedback requests, self reflections or employee evaluations.
We send out emails up to once a week to remind employees to give or request feedback. This will happen less if employees are already actively giving feedback, or not at all if the Admin of the company has chosen to turn these reminders off.
Manager requested feedback
When managers request peer feedback on their directs, reminder emails go out once a week for a month if the request has not been completed. To dismiss a peer request, click the link in the email and dismiss the request by specifying a reason for the dismissal.
Self reflections and evaluations
When a cycle begins, we don't send out a notification. As the deadline nears, we send reminders 7 days, 3 days, 2 days and 1 day before the due date, if employees have not completed these cycles. If the Admin changes the due date, these reminders will reset for the new due date.
Specifically for employee evaluations, if managers change, new managers will be notified by email that new direct reports have been added to their cycles. Additionally, when an Admin enables sharing of evaluations, managers will receive an in-app notification (no email) to take action.