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06/24/19: eNPS calculations enabled in reporting


We have enabled eNPS reporting on Culture Amp. eNPS is a methodology using the Net Promoter Score approach typically used for customer research, but applied to employees. It gives you a different methodology to report on the amount of people in your organization that would recommend your organisation as a great place to work.

For any report that contains the “I would recommend [company] as a great place to work” question (or equivalent), we can display an eNPS score with a breakdown of promoters, passives and detractors.  

Your Customer Success coach will be able to enable eNPS for you. Read more about the equivalence between our favorability reporting to the agreement scale and typical eNPS ratings.

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