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Performance invitation and reminder communications


Overview

This article covers standard communications that Culture Amp Performance users can receive. E-mail is the primary method for all communications. Specific communications are deliverable via Slack, depending on your account configuration.

What to expect?

The following screenshot provides an example of what to expect from e-mail communications coming from Culture Amp Performance.  

example_email.png

 

 

General

 Communication Topic  Recipient  When Communication Support
E-mail Slack
Admin CSV export completed Requester  real-time ✓ 
Password reset requested Requester  real-time ✓  ✗ 

 

Continuous Feedback

 Communication Topic  Recipient When Communication Support
E-mail Slack Microsoft Teams
User is invited to provide feedback Any user real-time ✓ 
User receives feedback Any user real-time  ✓ 
Feedback is commented on Recipient / Author real-time  ✓ 
Recipient shares feedback with another user Any user real-time  ✗
Skills summary shared with another user Any user real-time  ✗
Weekly automated email to give feedback (optional) Any user weekly   ✗   ✗

 

Goals

 Communication Topic  Recipient When Communication Support
E-mail Slack
Daily goal digest Any user  daily

 

Self-Reflections

 Communication Topic  Recipient When Communication Support
E-mail Slack Microsoft Teams
Cycle launch Any user  real-time
Reminder to complete (7 day remaining) Any user  7 days prior ✓  ✓  
Reminder to complete (3 days remaining) Any user  3 days prior ✗ 
Reminder to complete (2 days remaining) Any user  2 days prior
Reminder to complete (1 days remaining) Any user  1 day prior ✓  
Direct report submits self-reflection Manager  real-time  ✓ 
Comment provided by manager or direct report Manager / direct report  within the hour ✓  

 

Performance Reviews

 Communication Topic  Recipient When Communication Support
E-mail Slack Microsoft Teams
Cycle launch Manager real-time
Reminder to complete (7 day remaining) Manager 7 days prior  ✓ 
Reminder to complete (3 days remaining) Manager 3 days prior  ✗ 
Reminder to complete (2 days remaining) Manager 2 days prior   ✗
Reminder to complete (1 days remaining) Manager 1 day prior   ✓
Collaborator invited to review by manager Collaborator real-time   ✗
Collaborator submits comments on review Manager real-time   ✓
Manager shares review with direct report Direct report real-time  ✓   ✓

 

Manager-Requested Feedback

 Communication Topic  Recipient When* Communication Support
E-mail Slack Microsoft Teams
Invite to provide one or more peer or upward feedback Any user daily
Feedback has been submitted from one or more request Manager real-time  ✓ 
Direct report receives feedback shared by author Any user real-time   ✓
Reminder to provide outstanding feedback Any user weekly on Fridays  ✓
Feedback comment provided by author or manager Manager / author real-time  ✓   ✓

 *Emails are only sent to users at 8am in their timezone if not explicitly set to send immediately. 

 

Calibrations

 Communication Topic  Recipient When Communication Support
E-mail Slack Microsoft Teams
When a calibration view is shared Any user  real-time

 

Teams

 Communication Topic  Recipient When Communication Support
E-mail Slack Microsoft Teams
Team member added to team Any user  real-time

 

Praise

 Communication Topic  Recipient When Communication Support
E-mail Slack Microsoft Teams
User has received 'Praise' on the 'Public Praise' wall Any user real-time 

 



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