What can I learn from this page? | An overview of the App for Slack, what's possible with the app, and how to use the slash commands to give and receive feedback |
Who is this guide for? | All Users |
To begin using the Culture Amp app on Slack, Culture Amp Account Admins need to first integrate Slack with Culture Amp. Once integrated, here's how you can leverage our Slack app to stay connected and give feedback effortlessly:
Features of the Slack App:
Engagement
The app keeps employees updated on survey launches, participation reminders, and reports for employee engagement, experience, and effectiveness surveys.
Notifications:
Survey invites
Reminders to participate in a survey
A survey report has been shared with you
Reminder to view a report
Reminder to select focus areas
Reminder to select actions
Reminder when an action is almost due
Invitations to the action feedback survey
💡Tip: Some notifications can be customized.
Performance
Give and receive feedback with simple commands in Slack. Get notified about performance cycle launches and receive reminders.
Notifications:
You've received feedback
Your direct report received feedback and selected to "Share Feedback with Manager"
Someone has requested feedback from you
The feedback you gave or received is commented on
Reminders to complete performance reviews
Shoutouts
With shoutouts enabled, you can give recognition to colleagues in public Slack channels by using the word "shoutout" or tagging colleagues.
Notifications:
When you receive a shoutout
Automated response to a shoutout
Access notifications in Slack's Mentions & Reactions or in your Shoutouts feed in Culture Amp. To learn more, explore our support guides: How to Set Up Shoutouts and Give Shoutouts
Skills Coach
Stay on track with daily prompts and reminders to complete your content. Here's what you'll receive:
A morning prompt every day for each new content day after completing the last (only if Slack is selected as the notification preference).
An afternoon reminder to check in on your practice after completing a day of content.
For more information check out: Skills Coach Notifications
Note: An EU version of our Slack app for our EU Data Center customers is available for Engagement and will soon be available for Performance.
Get started using the app
To get started, just head over to Shortcuts in Slack to link up your Culture Amp account. This lets you get notifications from Culture Amp. If your company uses Culture Amp Performance, you can also give and request feedback from your colleagues right in Slack.
For Performance Users:
Click the + symbol or lightning bolt icon.
Choose Give Feedback or Request Feedback, and that will start the sign-in process.
Then, you'll be asked to connect your Culture Amp account.
Just follow the steps to sign in to your Culture Amp account.
Once you're signed in, your Culture Amp account is connected!
If you don't see the Culture Amp app in your Slack app list, ask your Slack Admin to connect Culture Amp with Slack first.
Shortcuts and Slash Commands
Performance
If your company uses Culture Amp Performance, you can give and request feedback right in Slack. Let's see how you can do this using slash commands and workspace shortcuts. Here's how:
Shortcuts
Click the + symbol icon.
Choose Give Feedback or Request Feedback.
Slash Commands
To use slash commands, type in the following commands from anywhere in Slack:
/cultureamp givefeedback to give feedback
/cultureamp requestfeedback to request feedback
What happens to the information you enter?
The recipient will receive a notification in Slack containing your feedback.
If your account has manager feedback sharing enabled and you choose 'Share with their manager' before sending the feedback, it will also be shared with the person's manager in Slack.
Your feedback will also be added to the recipient’s profile in Culture Amp. It will be visible to you, the recipient, and, if shared, their manager.
Shoutouts
If you want to give a shoutout but the Culture Amp app isn't in the channel, simply add it by typing "@cultureamp" and hitting Send.
You can also add the Culture Amp app to a channel by selecting Add an App from the Integrations tab in the channel's details.
To give a shoutout, include the word "shoutout" in your message, like this: “shoutout @teammate for the awesome thing they did.” Remember to mention one or more colleagues in your message! Shoutouts aren't a slash command, so no need to start your message with a "/" or the word "shoutout"."
Additionally, you can trigger a shoutout by adding a # in front of the word "shoutout," or including . or , after it.
Learn more about our privacy policy here.
FAQs
Is it possible to edit a previous Slack message to include the word "shoutout" and give recognition to a colleague?
Editing a previous Slack message won't retroactively trigger a shoutout. The shoutout feature typically relies on specific triggers or commands within Slack, so editing a message after the fact wouldn't activate it.